Shipping and returns

Shipping

We offer free shipping on all orders—no hidden fees, no minimum spend.
Orders are dispatched via Evri or Royal Mail, and typically arrive within 3–5 business days from the time of dispatch.

We currently ship within the UK only.

Returns

We want you to be happy with your purchase. If something's not right, here’s how returns work:

✦ Faulty or Damaged Items

If your item arrives faulty or damaged, please contact us within 7 days of delivery with photos and a brief explanation. We’ll arrange a return or replacement at no cost to you.

✦ Unwanted Items

Changed your mind? No problem. We accept returns of unused, unopened items within 28 days of delivery, as long as:

  • The item is in original condition

  • Packaging is unopened

  • All labels and seals are intact

Please note that return shipping costs are the customer’s responsibility, unless the item is faulty or damaged.

How to Start a Return

  1. Email us at [your email] with your order number and reason for return.

  2. We’ll send you return instructions and the return address.

  3. Once we receive and inspect the item, we’ll issue your refund within 5–7 business days.